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← Customer Feedback for GroovePacker

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  1. Send the packing video to customer's email and pull out the video by scanning or searching order ID

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    5 comments  ·  General  ·  Admin →
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    started  ·  AdminGroovePacker (Problem Solver, GroovePacker) responded

    We have implemented an option to capture an image from a mobile device or web cam after scanning is complete. This can be optionally emailed to the customer or just saved with the order for reference. If users feel video would bring sufficient value that the storage would be warranted we may add a video option in the future.  If you're following and would like early access please reach out to support@groovepacker.com

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    Anonymous commented  · 

    Additionally, this features help to prevent fraud because we have the proof video that we sent correct quantities of products

    Anonymous shared this idea  · 

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