Time packers
Time each packer for performance. When packer logs in and starts packing orders for the day, time how long they have logged in, how many orders they have packed. Could work out speed based how many sku, quantity per order, order size. Get an average over time so you can review performance and ways to increase performance, eg product picking methods, warehouse locations, packing area suitability, products that take the longest to pack etc
We currently measure the time it takes the packer to scan each item. (From the time the item is prompted to the time it is scanned.) The number of items each packer packs for the day is also recorded. Both metrics are available in the dashboard. This gives a fair picture of their performance. Clocking the “logged in” time could be helpful if the packers remembered to log out or we could force logout after 5 min or so.